Privacy Policy

Effective Date: 1st January 2024

Introduction:

At Hill Surveyors, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, retain, and protect the personal data entrusted to us through our website and during our business operations.

Data Collection:

We may collect personal information, including but not limited to names, contact details, property addresses, and other pertinent details necessary for providing building surveying services. We collect this information through direct communication, website contact forms, and other interactions with our clients.

Use of Personal Information:

We may use the personal information we collect for the following purposes:

- Providing building surveying services and fulfilling client requests

- Communicating with clients about our services, appointments, and relevant updates

- Internal record-keeping, billing, and accounting purposes

- Improving our services and customer experience

- Complying with legal and regulatory requirements

Data Protection and Security:

We take the security of personal information seriously and implement measures to safeguard it. This includes secure data storage, limited access, encryption, and regular monitoring to prevent unauthorized access or disclosure.

Sharing of Information:

We do not sell, trade, or otherwise transfer personal information to external parties without explicit consent, except as required for the provision of services, legal compliance, or with trusted third parties who assist us in operating our business.

Client Rights:

Clients have the right to request information about the personal data we hold and to request correction, deletion, or restriction of its use. We honour such requests in accordance with applicable data protection laws.

Cookies and Analytics:

Our website may use cookies and similar technologies to enhance user experience and conduct analytics. By using our website, you consent to the use of cookies. You may adjust browser settings to refuse cookies or alert you when they are being used.

Changes to Privacy Policy:

We may periodically update our privacy policy to reflect changes in our business operations or legal requirements. We encourage clients to review this policy regularly for any updates.

Contact Information:

For inquiries about our Privacy Policy or to exercise your data protection rights, please contact us at admin@hillsurveyors.co.uk.

By using our services or engaging with our website, you agree to the terms outlined in this Privacy Policy.